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Read viewer analytics

See recorded opens after you share a package, then follow up without assuming the client understood every document.

Sample data. Fictional walkthrough.

Steps

  1. Open Viewer activity. Choose the package and read its recorded opens. (Screen 01)
  2. Review a viewer entry. Check document activity. Repeated opens are not separate people. (Screen 02)
  3. Check link expiry. Review the displayed access window in link settings. (Screen 03)
  4. Handle no activity. Confirm the intended link and expiry. Follow up without assuming why the table is empty. (Screen 04)

FAQ